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FAQ
Frequently asked questions
Quick answers to the questions we hear most.
How quickly will I get a response?
We aim to reply within 24 hours on business days. Weekend and holiday messages are answered the next business day.
Can I request a content correction?
Absolutely. Choose "Content correction" as the topic and include the page URL and the correction needed. We review every report.
Do you share my information?
No. Your message and details are used only to respond to your enquiry and are never sold or shared with third parties.